Google My Business Basics Assessment - Answers Updated March 2023

Alan wants to make sure customers searching online know about the new line of shoes his store is now selling. What can he do with his Google My Business listing so customers learn about his new product?

He can add photos of the new products so customers will see them when they search online. He can review customer interactions in insights to see what his customers are searching for. He can respond to customer reviews about his...

Jessica has claimed and edited her listing, but she is still not seeing her changes live on Google Search. What step does she need to complete to finalize her listing?

Account verification Link her account with AdWords Business verification Create a Google My Business owner account

Bob owns a small café with a Google My Business listing, but he’d also love to have a mobile-friendly website as well. He doesn’t know much about creating websites. What’s a tool that Bob can use to create his site?

Posts AdWords Messaging Website builder

Lamin has requested and is awaiting his verification code, when he realizes he needs to edit some of his business information. What should he do next?

Edit his listing and request a new verification code Edit his listing and enter the verification code when he receives it Call Google support so they can edit his business information Re-start the process to claim his listing and request...

You made changes to your business listing, but Google flagged the edits as pending. What do you need to do so your updated information appears in your listing?

Review the information and make any necessary changes Complete a change of information form Delete your information and resubmit it Submit a request to Google for approval

What are the verifcation options for businesses with 10 or more locations?

They can import and verify their locations in bulk. They only need to verify one location, and the rest will be automatically verified. They will have to enter and verify their locations individually. They can enter their location information in...

Juan wants to claim an existing listing for his business. What does he need to do to get started?

Start a new listing and request to merge it with the existing listing Click on the listing and start editing his business information Request a verification postcard with a code to access his listing Log in to Google My Business,...

How can business owners benefit from using AdWords Express with their Google My Business listing?

It gives them the ability to instantly verify their business through AdWords Express. They can create and manage a website in AdWords Express right from the Google My Business profile. They can log into AdWords Express right from their Google...

You just created a new product and want to get in front of potential customers who use Google Search and Maps. What is the most suitable Google My Business tool you can use to accomplish this?

Website builder Analytics Posts Messaging

Michelle wants to know how she can improve her business listing so it reaches the most people online. What can she do to get the information she needs?

She can use insights to see how many people saw her business online and the types of things they were searching for when her listing appeared. She can review the call information to see how many customers are calling her...

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