True or false? At the end of a good onboarding program, the newly hired salesperson will know everything they’ll need to know in their new role.

True False
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What’s the sales manager’s role in the first phase of a sales training, when the team is learning something new?

Designing and delivering the training to the sales team Ensuring all team members are present and actively engaged while the training is taking place Ensuring the selected topics are presented in a way that will drive improvements to the way...
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True or false? You need to define your target persona before you define your sales process.

True False
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True or False? Allowing salespeople to coach each other will distract from their primary responsibility of finding and closing new business.

True False
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When building a recruiting strategy, which of the following is a good long-term tactic?

Building relationships with top sales talent at other companies Building relationships with high-performing business development reps at other companies Attending networking events Looking for employees in other departments of your company who can be moved t...
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True or false? Job interviews are highly predictive of how successful a person will be after they’re hired.

True False
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What’s the difference between training and coaching?

Training teaches salespeople what they need to do, and coaching helps them improve how they do it. Training happens in group settings, and coaching happens in one-on-one conversations. Salespeople can train each other, but only a sales leader can coach. Trai...
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True or false? During a training, having participants role play with each other is an effective way to build skills, even if there isn’t an experienced person evaluating the role play.

True False
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What’s the sales manager’s role in the final phase of a sales training, where each team member continues to improve on the skill until they’ve fully mastered it?

Increasing team members’ quotas to encourage them to apply their new skills Communicating the key outcomes of the training to the executive team and other departments inside the company Coaching individual team members to help them reach mastery Removing any...
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What’s the sales manager’s role in the fourth phase of a sales training, when the team applies their new skills in the real world?

Ensuring what was covered in training is kept top of mind for the members of the sales team Assessing team members on how well they can apply what they’ve learned Coaching individual team members to help them reach mastery Holding...
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